DISCOVER OUR FEATURES
Zedmed’s all-in-one features are set to impress
Run your entire practice from our single all-of-practice software, including all management, clinical and administrative duties.
Zedmed’s all-inclusive features give you an uncompromised healthcare software solution.
Owned and run by leading Australian doctors, Zedmed is a comprehensive, cutting-edge software solution designed to simplify the operations of GPs, specialists and Allied Health providers across the country.
All features
Doctor’s App
Manage your results and track your diary natively in the Doctor’s App, with complete flexibility over how you communicate with patients. Add your own branding or keep it as is, with deep, rich functionality streamlining your operations from start to finish. Finally, provide your patients with transparent notifications and alerts on real-time results, on any device, from anywhere.
Billing
Eliminate headaches for your patients with an integrated billing solution that ties Zedmed into payment providers. Complete faster transactions and rebates processing – including eCommerce orders – that streamlines ECLIPSE claims for specialists. With simple online lodging and claims via Medicare and DVA, Zedmed’s billing suite is a breath of fresh air for practitioners across Australia.
Document Delivery
Go paperless and take your practice to the next level in technology and convenience. Manage documents – including letters, referrals and invoices – all from Zedmed’s central dashboard; send important attachments to patients’ email inboxes or phone. Plus, with secure SMS and email delivery, complete with password protection, patient communication through Zedmed is risk-free.
Stock management
Manage your vaccine and consumables inventory and any other product directly from the Zedmed platform. Easily invoice patients for products for simple integration with your billing workflow.
Patient Payments
Zedmed’s central eCommerce platform makes patient payments simple. Tokenise patient credit card details for convenient transactions or integrate into telehealth and online appointments for end-to-end capabilities. Finally, add your practice’s brand with our white-labelling functionality.
Integrated Online Appointments
Zedmed’s fully integrated online appointments booking system features a user-friendly mobile app to give you flexible control over your schedule. Set new appointments, create types and manage messages from one location. Add your own branding with accessible white-label functionalities.
ZedSMS
The Zedmed two-way SMS platform lets you take control of your supply chain process with cost-effective communications. Featuring local, on-shore management of your message data and a VIP hotline to address recharging, there’s plenty to love about this Australian-based solution.
Integrated Telehealth (coming soon)
Give your patients flexible appointment types by conducting remote consulting from Zedmed’s platform. With secure remote functionalities and integrated phone and video features, the telehealth solution is perfect for patients that need more control over their healthcare needs. Plus, with multi-device compatibility, Zedmed Telehealth can be used anywhere, any time.
Interactive How-To Guides
Whether you are new to Zedmed, or a seasoned user, our extensive how-to guides cover all the clinical, office and billing questions in easy and informative guides. Throughout the knowledge base you’ll also find our most common questions and key touch points through the patient journey.
Customised Reporting
Know how your business is running from every possible angle with transparent reports and intuitive insights. Get a 360-degree view of your operations, including outputs, inputs, financials and practice health. With Zedmed’s custom-tailored reporting features, you know precisely how your financials are tracking, giving your patients better outcomes and care.
e-Prescribing
Manage all scripts through Zedmed’s in-built electronic solution. This platform is fully compliant with Government regulations and stores and sends digital data from a safe, secure virtual ecosystem. Level up your standard of patient care with rapid dispensation of medicines, with a choice between eRX or MediSecure software.
Results management
Electronically receive pathology and radiology results. Manage and personalise actions, including remote functionalities through Zedmed’s Doctor’s App.
Reminders and Notifications
Send patients real-time alerts from custom templates and recall types created on the Zedmed dashboard. Integrating with multiple SMS providers, this feature provides transparency to patients and effective communication for complete peace of mind.
Patient Records
Enjoy a 360-view of patient records with comprehensive documentation capabilities and easy management features – bulk-import crucial documents and information to streamline health correspondence across the board.
Clinical records
Comprehensive enhanced recording of clinical encounters. Supported by modules for prescriptions, observations, referrals and immunisations, Document notes and chart at the point of patient intervention, Smart letter and referral writing from a click of a button including integration with secure messaging providers.
Patient Attendance
Implement instant communication between your practice’s doctors and reception staff. Experience a highly intuitive virtual waiting room that shows an instant overview of current patient attendees at a glance.
Appointment Booking
Create custom appointment types and provider groups throughout multiple sites. Schedule appointments and integrate your workflow with major online booking services, complete with daily, weekly and monthly views on the one screen. Plus, with quick-fill and waiting list functionalities, you can easily improve patient care and practice performance.
Medicare Web Services
Zedmed is entirely compatible with all digital health and aged care channels, remaining in line with Medicare’s migration to new web services.
My Health Record
Zedmed’s many features tie into Australia’s My Health Record system for on-demand patient information and history recall when it matters most.
Surgical Procedure Module
Automate the setup of surgical procedures and easily record the details and requirements for surgery.
Observations and Measures
Easily record observations and measures in the patient’s history. Zedmed’s unique graph feature also provides a detailed view of highlighted areas for a selected period.
Drawing on Images and Graphics
Create and import patient images to draw on and save to the patient’s history.
ECG’s and Stress Tests
ECG and Stress Tests are easily viewed and displayed in the Zedmed patient record. Zedmed is compatible with Warner & Webster and Welch-Allen.
SMS Recalls
Send an SMS to patients for a follow-up of their recall appointment.
Notes queuing from Orthoptist
Easily view the Orthoptist’s notes in the patient history file.
Integration to FORUM
Zedmed’s waiting room list integrates with ZEISS FORUM to produce a patient worklist. No need to manually enter patient demographics into FORUM, the integration process updates patient demographics to FORUM’s database.
Camera Capture
Directly capture eye images from devices and attach them to the patient record.
Recall Reminders
Generate a recall reminder report for follow up of regular skin checks and a service report for texting patient reminders.
Scanning Module
Attach written notes to a patient’s file with our full-featured scanning module.
History Notes
History Notes are laid out in chronological order to view and track patient events.
Customised Drug Prescribing List
Create a customised drug prescribing list with user favourites simple prescribing.
Batch-Letter-Writer
Zedmed’s Batch-Letter-Writer allows for quick and convenient reply letters to GP’s.
Integrated Claiming TYRO
Fully integrated TYRO eft payment processing for both MBS bulk-billed telehealth claims and gap fee payments.
Directly records all your EFTPOS private and medicare customer billings and claim processing all within the patient records and billing reporting and reconciling
MIMS Medicine Lists
Fully integrated in Zedmed and updated direct from MIMs monthly for practices and clinics. Removes the downloading & updating hassle for practices and displays the up to date drug lists including restricted drugs requirements within the patient record automatically enabling prescriptions printing or eprescribing to patients directly.
Dictaphone recording integration
Doctors who utiise Dragon voice recording mobile apps which integrates with Zedmed can update Patient records with voice convertion allowing transferring into patient records directly. Savings busy practitioners and clinical support staff time not having to transcribe recordings
Zedmed Support & Technical Team
Our Australian based support and tech team are here to quickly assist Doctors, clinicians, practice administrators and IT network teams working across our clients. We are work 6 days a week with extended daily hours to be there at the other end of the phone or via our online help portal when you need us.
